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PrivMatrix

Privacy compliance, organised and provable.

PrivMatrix is OMEGA's privacy compliance platform. It brings your data map, consent records, data-subject requests, breach log and impact assessments into one system, so you can show what you do with personal data and prove it when asked.

Built for organisations in the UAE, Saudi Arabia and India, and for those that also handle data under the EU GDPR.

  • UAE PDPL
  • Saudi PDPL
  • India DPDP Act
  • EU GDPR
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The problem

Privacy work lives in spreadsheets, inboxes and memory

Most organisations already do some privacy work. The trouble is proving it: records are scattered, deadlines are tracked by hand, and the evidence a regulator or customer asks for takes days to assemble.

Today
Processing activities listed in a spreadsheet that nobody updates
A living data map: each system, purpose, data category, legal basis and retention period, with an owner
Consent captured in different forms and tools, with no single record
One consent register showing who agreed to what, when, through which channel, and every withdrawal
Access and deletion requests arrive by email and deadlines slip
A request queue with identity checks, assigned owners, due dates and a full response history
Incidents handled ad hoc; nobody is sure what was reported, or when
A breach register that records each incident, the assessment, decisions and notification timeline
Impact assessments are Word documents that go out of date
Structured DPIAs linked to the processing they cover, with risks, measures and sign-off
What PrivMatrix covers

Five modules, one record of compliance

Each module stands on its own, and all of them share the same data map, so a change in one place is reflected everywhere it matters.

Data mapping and records of processing

Know what personal data you hold, where it lives and why.

  • Inventory of systems, processing activities and data categories
  • Purpose, legal basis, retention and recipients for each activity
  • Records of processing ready to share with auditors
  • Owners and review dates so the map stays current

Consent and preference management

Capture consent properly and keep the proof.

  • Central register of consents and withdrawals
  • Purpose-level consent with timestamps and source channel
  • History for each individual, retrievable on request
  • Exports for marketing and CRM teams

Data-subject requests

Handle access, correction and deletion requests on time.

  • One intake for requests from web forms, email and staff
  • Identity verification step before any data is released
  • Due-date tracking with reminders and escalation
  • Complete audit trail of what was searched, found and sent

Breach and incident register

Record, assess and report incidents consistently.

  • Log incidents as they are discovered
  • Risk assessment and decision record for each incident
  • Notification timeline for regulators and affected individuals
  • Lessons learned and follow-up actions

Impact assessments (DPIA)

Assess high-risk processing before it starts.

  • Structured DPIA templates linked to the data map
  • Risks, likelihood, impact and mitigating measures
  • Reviewer comments and approval sign-off
  • Review reminders when the processing changes
Inside the platform

A look at the workspace

Every module shares one workspace, so privacy, legal and IT teams work from the same records.

Data map · Records of processingData mapConsentRequestsBreachesDPIAProcessing activities38 activities · 12 systems · 4 frameworksCustomer onboardingContract · keep 7 yearsReviewedPayrollLegal obligation · keep 10 yearsReviewedMarketing emailsConsent · keep until withdrawnDue for reviewCCTV at branchesLegitimate interest · keep 30 daysDPIA neededRecruitmentConsent · keep 1 yearReviewed
Data map: every processing activity with its legal basis, retention and review status.
Data-subject requestsData mapConsentRequestsBreachesDPIAOpen requests9Open3Due this week0OverdueREQ-1042 · Access requestIdentity verifiedDue in 5 daysREQ-1041 · Deletion requestSearching systemsDue in 12 daysREQ-1039 · CorrectionResponse sentClosedREQ-1037 · Access requestAwaiting IDDue in 18 days
Requests: due dates, identity checks and owners in one queue.
Breach and incident registerData mapConsentRequestsBreachesDPIAINC-2026-014 · Misdirected emailLogged by Customer Service · 214 records · contact details onlyDiscoveredLogged and containedAssessedRisk to individuals: lowDecisionRegulator notification not required · reasons recordedIndividualsCourtesy notice sent to affected customersFollow-upEmail recipient check added to outbound template
Breach register: assessment, decision and notifications on one timeline.

Illustrations of the PrivMatrix workspace. Names and figures are examples, not customer data.

Regulations

Built around the laws your business answers to

Privacy laws in the region share core duties: know your data, have a lawful basis, respect individuals' rights, protect the data and report breaches. PrivMatrix organises that work once and maps it to each framework you are subject to.

FrameworkLawHow PrivMatrix helps
UAE PDPLFederal Decree-Law No. 45 of 2021 on the Protection of Personal DataRecords of processing, data-subject rights requests, breach records and impact assessments
Saudi PDPLPersonal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulationsData inventory, consent records, rights requests, breach handling and impact assessments
India DPDP ActDigital Personal Data Protection Act, 2023Notice and consent records, data principal requests, grievance handling and breach records
EU GDPRGeneral Data Protection Regulation (EU) 2016/679Records of processing (Article 30), DPIAs, data-subject rights and breach documentation

PrivMatrix helps you organise and evidence your privacy programme. It does not replace legal advice; how each law applies to you depends on your activities.

Who it's for

One system for everyone who touches personal data

Data protection officer / privacy lead
A single view of the programme, open requests, incidents and assessments
Legal and compliance
Evidence for regulators, auditors and customer due-diligence questionnaires
IT and security
A clear map of systems and data, and a structured incident process
Marketing and customer service
Consent you can rely on and a simple way to log requests
Management
Status and risk at a glance, without chasing updates
Getting started

From scattered records to a working programme

  1. 1

    Discovery

    We review your current records, systems and the laws that apply to you.

  2. 2

    Set-up

    We configure PrivMatrix for your organisation and import your existing registers.

  3. 3

    Data mapping

    Your teams complete the data map with guided questionnaires.

  4. 4

    Go live

    Request, consent and incident workflows go live, with training for each team.

  5. 5

    Ongoing support

    Review reminders, updates and support from the team that built the platform.

FAQ

Common questions

See PrivMatrix with your own processes

Book a demo and we'll walk through the data map, request handling and breach register using examples from your organisation.

Book a demo Talk to an expert