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Customer Relationship Management

At Omega, we build a roadmap of success for your business by addressing the importance of repetitive follow ups, focusing on leads across the platforms for the maximum output. Prioritizing customer satisfaction, we curate unique solutions for having effective customer management.

  • Why MaxCRM

    >360-degree view of customer interaction
    > Data Security
    > Support Maintenance
    > Cost-effective
    > Real-Time Updates
    > MaxCRM helps you to know your target audience through which identifying and conversion of leads becomes easy.
    > Through sale automation, the sales start boosting because of the flawless record it keeps.
    > Through effective and efficient interaction, customer satisfaction tends to increase which helps to grow the business.
    > MaxCRM helps in maintaining centralized customer data which helps to balance the relationship with customers.
    > MaxCRM helps in the effective implementation of marketing of campaigning strategies which helps with a positive outcome.

  • Key Features Of MaxCRM

    > Contact Management
    > Tracking leads
    > Market Automation
    > Feedback Surveys
    > Customer Service Ticketing
    > Real-time notifications
    > Integration with Email

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